Sign-posting for Clients at Risk

If you or someone you care about is experiencing distress, acute emotional crisis, or needs urgent guidance, immediate help is available. Access free, confidential UK emergency and crisis support services below.

Immediate Danger or Life-Threatening Emergency

Therapy World provides a directory for private counselling and is not an emergency service. If you or someone else is in immediate physical danger, experiencing suicidal crisis, or in need of urgent medical intervention, please act immediately:

24/7 Crisis Helpline Free & Confidential

Samaritans

Call: 116 123 (Free from any phone)

Whatever you are going through, a Samaritan will face it with you. 24 hours a day, 365 days a year compassionate listening support across the UK.

24/7 Crisis Text Free on all UK Networks

SHOUT Crisis Text Line

Text: SHOUT to 85258

Free, confidential 24/7 text messaging service for anyone struggling to cope, feeling overwhelmed, anxious, or experiencing an emotional crisis.

Suicide Prevention Under 35s & Carers

Papyrus HOPELINE247

Call: 0800 068 4141 | Text: 07860 039967

Confidential suicide prevention advice and support for young people under the age of 35, and anyone worried about a young person in distress.

Youth Support Under 19s

Childline

Call: 0800 1111 (Free 24/7)

Free, private, and confidential helpline for children and young people up to age 19, providing compassionate counselling for any concern or worry.

Youth Support Ages 13–25

The Mix Crisis Messenger

Text: THEMIX to 85258

Essential support service for young people under 25, offering 24/7 crisis messenger support for mental health, loneliness, relationships, and wellbeing.

Online Community Mind Charity

Side by Side (Mind)

Online: Safe, Moderated 24/7 Peer Support

A welcoming, supportive online peer community run by Mind for anyone aged 18+ to share experiences and connect with others facing mental health challenges.

Online Community Clinically Moderated 24/7

Togetherall

Online: Anonymous & Clinically Safe

Clinically moderated, anonymous online mental health support network (formerly Big White Wall) accessible 24/7 for expressing feelings and learning coping strategies.

Crisis Helpline SANE UK

SANEline & Community

Call: 0300 304 7000 (4pm–10pm daily)

Specialist out-of-hours mental health helpline and peer forum offering emotional support, guidance, and information for anyone affected by mental illness.

Youth Wellbeing Ages 10–25

Kooth

Online: Free, Safe & BACP Accredited

Free, anonymous online mental wellbeing platform for young people, featuring safe community boards, daily journaling, and direct 1-to-1 practitioner chat.

Local Directory Postcode Search

Hub of Hope

Directory: Find Local Community Services

The UK's largest grassroots mental health database. Enter your postcode to discover free and low-cost community support groups, drop-in centres, and local NHS services near you.

NHS Healthcare 24-Hour Clinical Triage

NHS Urgent Mental Health Helpline

NHS England: Find Your Local Trust Line

Find your local NHS mental health trust 24-hour urgent helpline for clinical assessment, emergency psychiatric guidance, or signposting to local crisis resolution teams.

NHS Healthcare 24/7 Advice

NHS 111 (Mental Health Option)

Call: 111 (Select Mental Health option)

NHS urgent medical and mental health helpline. Clinicians provide phone assessment and direct routing to local crisis teams or out-of-hours services.

Information Line Mind UK Charity

Mind Infoline

Call: 0300 123 3393 (Mon–Fri 9am–6pm)

Provides information on types of mental distress, where to get local help, medication, alternative therapies, and advocacy rights across England & Wales.

Specialist Support Anxiety & OCD

Anxiety UK

Call: 03444 775 774 | Text: 07537 416 905

National user-led charity providing expert support, helplines, therapy access, and resources for those affected by anxiety, panic disorders, and phobias.

Specialist Support Grief & Loss

Cruse Bereavement Support

Call: 0808 808 1677 (Free National Helpline)

The UK's leading bereavement charity, offering free, confidential support, advice, and guidance to anyone grieving the loss of a loved one.

Online Community Peer Discussion Boards

Mental Health Forum

Online: 24/7 Friendly Peer Discussions

One of the UK's friendliest mental health communities, offering support boards covering depression, anxiety, BPD, bipolar, trauma, and neurodiversity.

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Therapy World's Safeguarding Commitment

Therapy World connects clients directly with verified, independent mental health practitioners adhering to recognised ethical frameworks (including BACP, UKCP, NCPS, HCPC, and BPS). If you have safeguarding concerns or need guidance finding a qualified therapist, please reach out via our Contact Us page.