Check our cookie policy

 
Effective Date: 24th July 2026
Last Updated: 24th July 2026

This Cookie Policy explains how Therapy World ("we", "us", or "our") uses cookies and similar tracking technologies on our website. This policy is designed to comply with UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR) requirements regarding the use of cookies.

We believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies.
 
Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies may be "persistent" or "session" cookies:
  • Persistent Cookies: These remain on your device after you close your browser or turn off your device. They are activated each time you visit the website that created that particular cookie. They help us remember your settings and preferences for future visits.
  • Session Cookies: These are temporary cookies that only remain on your device while you are browsing the website. They are deleted automatically when you close your browser.
 
We use cookies to enhance your experience, maintain security, support payment transactions, and understand how our website is used. We categorise our cookies into the following groups:

1. Strictly Necessary Cookies
These cookies are essential for you to move around the website and use its features. Without these cookies, services you have asked for (such as secure user authentication, registration processes, and form security) cannot be provided. Under UK GDPR and PECR, we do not require your consent to set these cookies.

Cookie Name / Type Provider Purpose Expiry
laravel_session (or equivalent) Therapy World (First-party) Used to identify and maintain a secure session for the user, allowing them to stay logged into their profile and submit registration/contact forms. Session (cleared on browser close)
XSRF-TOKEN Therapy World (First-party) Provides CSRF (Cross-Site Request Forgery) protection, ensuring that form submissions come from our verified users and preventing malicious attacks. Session / 2 hours

2. Third-Party & Functional Cookies
These cookies are set by third-party services integrated into our website to enable specific functions (such as payment processing, maps, and security). While some of these cookies are technically functional, they are set by external domains when you load pages containing these integrations.

Service Provider Type / Name Purpose Expiry
Stripe Payment / Fraud Prevention (e.g., __stripe_mid, __stripe_sid) Stripe sets cookies to support secure credit/debit card processing and prevent fraudulent payments when you subscribe or pay for listings. Various (from 30 mins to 1 year)
Google Maps / Places API Mapping / Preferences (e.g., NID, SID) Used to power postcode searches and display interactive therapist maps so users can find practitioners in their local area. Up to 6 months
Google reCAPTCHA Anti-Spam Security (e.g., _GRECAPTCHA) Used to protect registration and contact forms from automated spam bots and malicious abuse. 6 months
 
Most web browsers allow some control of most cookies through the browser settings. You can configure your browser to block all cookies, accept only certain cookies, or delete cookies that have already been set.

To find out more about cookies, including how to see what cookies have been set, visit aboutcookies.org or allaboutcookies.org.

Find out how to manage cookies on popular browsers:

Please note that if you choose to disable or block cookies, certain parts of the Therapy World website (such as therapist account login, payment checkouts, and registration forms) may not function correctly.
 
If you have any questions or feedback regarding our Cookie Policy, please contact our data controller (WebMind Ltd) via the Contact Us form available on the Therapy World website.